Shipping Safety Insurance

Shipping Safety Insurance

$3.00
 
Quantity:

Shipping Safety Insurance is an optional add-on that provides additional security for your order, covering risks related to shipping that fall outside of our standard quality assurance policy. While we already guarantee the quality of our products, this insurance is designed to protect you from external issues that can occur once the package leaves our facility.

Shipping Safety Insurance can be added to any order at checkout for $3. The price is designed to be affordable, so you can easily protect your purchase without worrying about extra costs.

Why Add Shipping Safety Insurance?

When you order from us, we’re committed to ensuring you receive a high-quality product. If your item has a defect or quality issue, we’ll replace it or provide a refund - no questions asked. However, once your order is in transit, external factors beyond our control can sometimes come into play.

Shipping Safety Insurance bridges that gap, offering peace of mind in scenarios where standard coverage falls short. It’s perfect for those who want to protect their purchase against shipping mishaps, whether due to weather, handling, or unfortunate circumstances like theft.

Comprehensive Coverage for Common Shipping Risks

Here’s what Shipping Safety Insurance covers beyond our Quality Guarantee:

  • Shipping-Related Damage
    This insurance covers any physical damage that may happen during transit—whether from rough handling by the carrier, accidents, or impacts that could affect your product’s condition. Even if the item was perfect when it left our facility, damage in transit can sometimes occur, which we understand can be frustrating. With Shipping Safety Insurance, you won’t have to worry about this.

  • Lost or Stolen Packages
    Packages can sometimes go missing or, unfortunately, fall victim to theft after dispatch. Without insurance, replacement options can be limited if the carrier confirms delivery. With Shipping Safety Insurance, however, you’re fully covered if your package goes missing or is stolen from your doorstep, giving you a straightforward claim option for quick replacement or a full refund.

  • Weather-Related Damage
    Harsh weather can impact packages left outside or handled in conditions that expose items to elements such as rain, snow, or extreme humidity. This insurance will cover you if your item suffers from water or weather-related damage during transit, keeping your order safe and secure regardless of the conditions it encounters on the way.

Simple Claims Process

In the unfortunate event that something goes wrong during shipping, we’ve designed a straightforward claims process to ensure you receive support quickly. Here’s how it works:

  1. Contact Us
    If your package is lost, stolen, or arrives damaged due to shipping, just reach out to our customer service team. Please provide a description and, if possible, a photo of the issue.

  2. Fast Resolution
    Our team will handle the claims process on your behalf. For lost or stolen packages, we’ll reach out to the courier for tracking and verification, and for damaged items, we’ll expedite the review.

  3. Replacement or Refund
    Once the claim is approved, you’ll receive a replacement of the original product or a full refund, depending on your preference.

Customer service

We are available from Monday to Saturday to answer your questions.