If you’ve placed an order and changed your mind, don’t worry! You have 3 hours after placing your order to modify or cancel it. Just reach out to our Customer Support team by emailing us at support@steelnfeel.com or use the contact form on our Contact Us page.
During this 3-hour window, you can:
- Cancel the order if you no longer want it.
- Change the order details, like adjust the number of items, switch to a different product or variant (e.g., size, color).
- Update your personal info, such as: Name, shipping address, email, or phone number.
- For customized products, you can change the custom image or artwork and update the custom text.
Please remember: After the 3-hour window, your order will move into production, and changes or cancellations won’t be possible.